Dmitry Ryabtsev

Dmitry Ryabtsev is a highly experienced technical professional with a focus on customer success in the technology sector. Currently serving as a Senior Escalation Engineer at MongoDB since June 2015, Dmitry has progressed through various roles including Technical Services Engineer, contributing significantly to client support and technology integration. Prior experience includes a tenure at IBM Australia from November 2007 to June 2015, where Dmitry held multiple positions, including Technical Support Professional and Software Test Specialist, primarily focusing on Informix Advanced Support. Dmitry began their career as a QA Engineer at Acronis and also worked as an IT Support Technician at the Stary Oskol Technological Institute. Academic credentials include an Engineer degree in Metal Forming from the Moscow State Institute of Steel and Alloys and additional studies at Moscow State Technological University "Stankin."