Fernanda Flores

Customer Success Manager, Enterprise, Latam
at MongoDB

Fernanda Flores is a Customer Success Manager at MongoDB since April 2022, bringing extensive experience in customer relationship management from previous roles at Rackspace from November 2018 to April 2022. Prior to this, Fernanda worked at Banco de México as a System Analyst, where responsibilities included infrastructure management and software development using C# and SharePoint from August 2016 to November 2018. Initial professional experience includes a Trainee position in Business Intelligence at Intellego, focusing on dashboard design and production migrations, and a role at INFONAVIT aimed at automating outdated processes. Fernanda holds an Engineer's degree in Computer Systems from Instituto Politécnico Nacional and has completed an interchange program in Computer Technologies at Universidad Autónoma de Baja California Sur. Additionally, Fernanda earned an IT Technician degree with honors in Information Technology.

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