Gary Ryan is a seasoned IT professional with extensive experience in managing large-scale cloud services and programs. They held leadership roles at Microsoft from 2012 to 2015, focusing on IT service operations, incident management, and engineering management before moving to Google as Head of Incident and Escalations Management for EMEA and APAC from 2020 to 2022. Currently, Gary serves as Vice President of Technical Services at MongoDB, leveraging their expertise in customer-focused team leadership and operational excellence to drive strategic initiatives across various technology landscapes. Gary earned a Bachelor of Arts in Technology Management from Technological University Dublin and has foundational training in computer networking from CATT - Siemens Nixdorf.
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