Guillermo Ballester

Senior Customer Success Manager Onboarding at MongoDB

Guillermo Ballester has a diverse work experience spanning across various industries. Guillermo currently works at MongoDB as a Customer Success Manager, focusing on onboarding. Prior to that, Guillermo worked at Qualtrics as a Technology Consultant, serving top tier clients across different industries, implementing the Qualtrics technology and ensuring client satisfaction. Guillermo also worked as a Product Specialist at Qualtrics, responsible for product implementation and support. Before joining Qualtrics, Guillermo worked as a Continuous Improvement Corporate Assistant at FICOSA, where they provided support in reporting and Lean Six Sigma training. Additionally, they worked as a Football Coach at IQS Barcelona and as a Practicum Student at Gas Natural Fenosa.

Guillermo Ballester has a strong educational background in industrial engineering and management of industrial enterprises. Guillermo earned a Bachelor's degree in Industrial Engineering from IQS Barcelona, where they studied from 2011 to 2015. Guillermo further enhanced their expertise by pursuing dual Master's degrees from the same institution in the fields of Industrial Engineering and Management of Industrial Enterprises, completing their studies in 2017.

In addition to their formal education, Guillermo has also obtained certifications to supplement their knowledge and skills. Guillermo successfully completed the PRINCE2® Foundation Certification Training offered by Qualtrics in September 2020. Earlier, in May 2017, they obtained the Green Belt certification from FICOSA.

It is worth noting that no further information is provided regarding Guillermo Ballester's education history or certifications beyond the given details.

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Timeline

  • Senior Customer Success Manager Onboarding

    November 1, 2023 - present

  • Customer Success Manager Onboarding

    March, 2022