Jeff Love is an accomplished Customer Success leader with over a decade of experience in building and scaling customer success teams across various industries. Currently serving as the Director of Global Scaled Customer Success at MongoDB, Jeff previously held senior roles at HubSpot, where responsibilities included managing large teams and enhancing client relationships for over 65,000 customers. Jeff's early experience includes managing nonprofit initiatives at the Crohn's & Colitis Foundation and working as an Account Manager for FirstGiving, which focused on maximizing fundraising success for nonprofit clients. Jeff holds a Bachelor of Arts in Music Industry from SUNY Oneonta.
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