Joseph C.

Joseph C. is a seasoned Technical Service Engineer currently working at MongoDB since July 2022, with prior experience as a Technical Support Engineer at Infor, where responsibilities included handling tier 3 escalations and leading support projects. Joseph's background also includes a role as a Front-End Developer at Leche Studio, focusing on web applications and RESTful APIs, as well as experience as a Cloud Support Analyst at Hyland, where skills in application deployment and troubleshooting across various environments were developed. Joseph began a career in IT as a Help Desk Support at Crown Cleaners, providing front-line support and demonstrating strong communication skills.