Josh Cosme is a Business Systems Specialist at MongoDB since November 2023, previously serving as a Senior Consultant at Slalom from December 2020 to November 2023. In this role, Josh led requirement discussions for Salesforce/Certinia PSA implementations, managed development teams for Apex Code automation, and designed solutions for call transcript redaction using Amazon Connect. Prior experience includes serving as a Senior Salesforce Administrator at RetailMeNot and as a Senior Consultant at Capgemini, where Josh focused on technical debt resolution, SSO configuration, software lifecycle documentation, and training customer service representatives. Josh holds a Bachelor’s Degree in Management Information Systems from The University of Texas at Austin, earned in June 2018.
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