Kavya Jain is a seasoned professional in customer success management with extensive experience across multiple companies, currently serving as a Senior Customer Success Manager - Enterprise at MongoDB since October 2025. Previously, Kavya worked at UiPath from February 2024 to November 2025, focusing on scaling Agentic Automation for Fortune 500 enterprises. In earlier roles, significant achievements included managing a $7 million portfolio at AppsFlyer, enhancing client retention and revenue growth at MoEngage Inc., and improving customer satisfaction metrics at Punchh. Kavya holds a Master’s Degree in Information Technology from Swami Vivekanand Subharti University and a Bachelor's degree in Computer Applications from the University of Rajasthan.
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