Michael Struening is a seasoned technical and customer support leader with over 15 years of experience. They have consistently advanced in their career, notably serving as Senior Manager at Commvault until 2022, where they revitalized customer support processes and achieved significant cost savings and improved customer satisfaction. Currently, they hold the position of Technical Services Manager at MongoDB. Michael is recognized for their innovative thinking, project leadership, and a strong commitment to enhancing customer support strategies through automation and collaboration. Their dedication to excellence has earned them multiple awards and promotions throughout their career.
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