Nicole King is an accomplished professional with extensive experience in customer success and management. Currently serving as a Manager in the Marketplace at MongoDB since May 2018, Nicole previously held various positions at The Honest Company, including Accounts Receivable Supervisor and Client Specialist, where significant improvements in customer satisfaction were achieved. At Yodle, from August 2011 to September 2016, Nicole excelled as a Senior Customer Success Specialist, leading a team of 20 and driving $301,000 in upsells, while also implementing training programs and improving operational efficiency. Beginning a career at ULTA Beauty as a Managing Director, Nicole managed a team of 30, focusing on retail operations and sales performance. Nicole holds a Bachelor’s Degree in Marketing from The University of Texas at San Antonio, earned between 2004 and 2010.
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