Patrick Kam is an experienced IT professional currently serving as an IT Support Specialist at MongoDB since November 2022. Prior to this role, Patrick worked as a Technical Support Engineer on the Server Team at Tableau from January 2020 to January 2022, where responsibilities included providing technical support for Tableau Server applications to EMEA corporate customers and troubleshooting various installation and performance issues. Patrick also held the position of Application Support Analyst at GameStop from January 2017 to January 2020, focusing on triaging issues across multiple platforms and conducting QA testing. Earlier experience includes working as an IT Service Technician at Compu b from August 2015 to January 2017, handling software and hardware issues and ensuring high-quality support. Patrick holds a Bachelor's Degree in Computer Science from Dún Laoghaire Institute of Art, Design and Technology, earned between 2011 and 2015.
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