Sambit Mahapatra is a Technical Services Engineer (Core) at MongoDB since October 2023, with prior experience as a Senior Technical Engineer at Catchpoint from October 2020 to September 2023, where responsibilities included supervising new hires, troubleshooting escalated cases, and providing performance analysis on customer sites. Sambit also worked as a Technical Account Manager at Catchpoint, contributing to knowledge base updates and serving on the Editorial Board of the Technical Services Newsletter. Previous experience includes a role as a Technical Support Engineer at Citrix, where Sambit provided technical assistance to customers across various geographies, reproduced customer issues, and documented troubleshooting efforts. Educational qualifications include a Diploma in Software Development from the International Institute of Information Technology Bangalore and a Bachelor of Technology in Mechanical Engineering from NIST University, alongside participation in the CAT CLUB.
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