Saurav Vaid is a highly experienced IT professional with a strong background in technical support and cloud services. Since August 2018, Saurav has been working at MongoDB, advancing from Cloud Support Associate to Cloud Support Engineer and currently serving as a Senior Technical Services Engineer. Prior to this role, Saurav spent two years at NTT DATA Services as a Datacenter Operation Sr. Associate and Associate. Earlier experience includes a position as a Technical Support Executive at Benevolent Technologies and a Trainee NOC role at Videocon Telecommunications Ltd. Saurav holds a Bachelor's degree in Electronics and Communication from PTU, completed in 2015.
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