YoungJin (Jin) Seo is an experienced professional in customer success and business development, currently serving as an Associate Customer Success Manager at MongoDB since September 2023, managing APAC accounts and focusing on customer retention and value realization. Prior to this role, YoungJin excelled as a Business Development Representative at Cloudflare, contributing to the sales team in Korea and consulting users on security solutions. YoungJin also held positions at Amazon Web Services, starting as a Demand Generation Representative before transitioning to Inside Sales, where responsibilities included expanding customer coverage and generating sales opportunities. Earlier experience includes an internship at Kantar, where data organization and survey management were key, and a research assistant position at Sungkyun Management Institute, enhancing educational materials. YoungJin holds a Bachelor's degree in Global Business Administration from Sungkyunkwan University and graduated from Yokohama International School.
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