Freya Powell is an experienced Engagement Lead specializing in customer success for SaaS product solutions. Currently serving as the Lead Engagement Manager at Monks since 2025, Freya has a decade of experience, including notable roles such as APAC Lead - Customer Success at Kognitiv Corporation and Business and Solutions Analyst at Aimia Loyalty Solutions. With a Bachelor of Engineering (BEng) in Civil Engineering from the University of Exeter, Freya has demonstrated a strong background in stakeholder engagement and technical support across various sectors.
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