Dennis Puffer

Dennis Puffer is currently the General Manager at Ken Towery’s Auto Care/Monro Inc., where they utilize their extensive product knowledge and customer service skills to enhance sales and foster strategic relationships. With a proven track record of improving customer satisfaction and reducing complaints, Dennis inspires a culture of teamwork among up to 14 technical reports. They previously held positions such as Market Manager and Training Manager, where they focused on employee education and sales techniques. Dennis holds a Bachelor's Degree in Psychology and Brain Sciences from the University of Louisville and an Associate's Degree in Applied Sciences from Jefferson Community and Technical College.