Chantelle Gerald

Chantelle Gerald is a seasoned professional in customer service and complaints management, currently serving in dual roles as a Complaints Analyst and Complaints Team Leader at Monzo Bank since September 2021. Prior experience includes serving as a Complaints Team Leader, Complaint Handler, and Customer Consultant at Cabot Credit Management from December 2014 to October 2021, as well as working as a Hotel Receptionist at Premier Inn from May 2013 to December 2014. Chantelle Gerald completed education at Maidstone Girls Grammar School, graduating in 2012.