Emily McCarthy is a seasoned professional with extensive experience in customer service and complaints management. Currently serving as Supplier Support at Monzo Bank since April 2024, Emily has also been actively involved in supporting McCarthys Electrical Limited since October 2020. Previously, Emily worked at Zopa from November 2020 to April 2024, where roles included Partner Operations Associate and Complaints Team Leader, demonstrating strong leadership and analytical skills. Prior experience encompasses positions at Vive and Metro Bank, focusing on complaints resolution and customer relations. Emily's foundational experience in the leisure sector complements a solid educational background, including attendance at Carshalton High School for Girls and Greenshaw High School Sixth Form.
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