Emma Griffiths has extensive experience in the banking and energy sectors, currently serving as Squad Captain at Monzo Bank since November 2019. Prior to this role, Emma worked at E.ON UK as a Customer Quality Manager from February 2018 to July 2019. Emma's long tenure at E.ON spanned over a decade, during which various positions included Operational Complaints Section Manager, Complaints Team Manager, Team Manager, and Customer Services Agent. Emma holds a Bachelor of Arts degree in Geography from the University of Hull, earned between 2002 and 2005, and completed A levels at High Pavement College, with earlier education at Stamford High School.
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