Grace Paul has a strong background in fraud and disputes, with experience in various roles at Monzo Bank. Grace started as a COps - Customer Operations in November 2018 and later became a Fraud & Disputes Specialist in July 2019. Grace then progressed to a Senior Fraud & Disputes Specialist from September 2020 to August 2021. Grace held the role of Operations Product Partner - Fraud & Disputes from August 2021 to June 2022 and currently serves as the Lead Fraud Product Partner at Monzo Bank since June 2022.
In addition to their work at Monzo, Grace also worked as a Private Tutor at Language Trainers | In-Company and Skype Language Courses from September 2018 to November 2018. Grace previously worked as a TEFL Teacher at English Language Company from October 2017 to March 2018.
Grace Paul's education history is as follows:
From 2022 to 2023, Grace attended Cifas Cyber and Fraud Academy, where they earned a Professional Certificate in Fraud Prevention with a focus on Fraud Prevention.
In 2019 to 2020, Grace studied at The London Institute of Banking & Finance and obtained a Certificate in Retail Banking.
In 2019, Grace completed a diploma (Level 2) at New Skills Academy, specializing in Fraud Management and Anti-Money Laundering Awareness.
In 2017, Grace received a Certificate in Teaching English as a Foreign Language from i-to-i TEFL, specializing in Teaching English as a Second or Foreign Language/ESL Language Instruction.
From 2016 to 2017, Grace pursued and successfully completed their Master of Arts degree in Jewish History and Culture at the University of Southampton.
Lastly, from 2013 to 2016, Grace attended the University of Southampton and earned their Bachelor's degree in History.
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