James Benson is a Change and Continuous Improvement Manager with over 11 years of experience in the finance sector. Currently, they are leading change initiatives at Monzo Bank, following roles as a Business Delivery Manager at first direct and an Associate Change Manager at HSBC. Beginning in customer service, James transitioned to training and then to end-to-end change delivery, developing skills in Agile and Lean methodologies. Additionally, they advocate for ADHD inclusion in the workplace, leveraging their unique perspective to innovate and enhance processes while fostering an inclusive environment.
Location
Morley, United Kingdom
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