Michael B.

Michael B. is a Senior Financial Crime Investigator at Monzo, specializing in various aspects of financial crime including fraud claims and investigations. They have previously worked as a Fraud Advisor at Santander UK Corporate & Commercial, where they influenced process improvements that positively impacted both the business and customers. Michael's experience also includes roles as a Financial Crime Analyst at Mann Island Finance Ltd and early career work as a Customer Service Advisor. They have completed multiple certifications in managing fraud and financial crime risk, as well as an introductory course in Cyber Security from The Open University.