Michaela S.

Michaela S. has extensive experience in financial services and operations management, holding key positions at several companies. Currently serving as a Wealth Process and Change Partner at Monzo Bank since November 2020, Michaela previously managed fraud teams and was the Head of Operations at Kent Renovations, where an efficient operations function was developed for a start-up. Michaela founded a financial planning practice at St. James’s Place, specializing in services for UK Crown Servants, and served as a Bank Manager and Operations Manager at Lloyds Banking Group, focusing on customer satisfaction and business growth. Early career experiences include a Business Development Manager role at Mortgages for Business and a consultancy practice, providing operational support. Michaela holds an LLB(hons) Law Degree from the University of Greenwich.