Mohammad Khan is an experienced Customer Service Manager at Monzo Bank, where responsibilities include establishing team objectives and fostering employee growth since November 2021. Prior to this role, Mohammad served as a Collections Agent at Capita, focusing on repayment management and providing financial support to vulnerable clients from August 2020 to November 2021. Earlier experience includes working as a Duty Manager and Sales Advisor at Excess Baggage (Airports) Ltd, as well as a Work Student at Barc. Educational qualifications include a Bachelor's degree in Business & Management from The Manchester Metropolitan University and various certifications in mortgage advice, personal finance, and financial crime prevention. Currently pursuing a CIPD Level 5 Associate Diploma in People Management at DPG.
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