Sam Tattersall is a Senior Financial Services Leader specializing in regulatory and complaints management. Currently serving as Director of Complaints at Monzo Bank, Sam has extensive experience in the financial services sector, having held prominent roles at Lloyds Banking Group, SYGNIA Ltd, and the Financial Ombudsman Service. With a strong focus on enhancing complaint handling processes, Sam brings deep expertise in FCA regulation, outcome testing, and quality assurance, and has successfully led teams and projects that drive compliance and improve customer experiences across various organizations. Sam previously worked as a Wealth Management and Private Banker at Coutts and contributed to major remediation efforts within the financial industry.
This person is not in the org chart
This person is not in any teams
This person is not in any offices