Sarraj Mann

Priority Expert at Monzo

Sarraj Mann is a skilled professional with diverse experience in customer service, operations, and recruitment. Currently serving as a Priority Expert at Monzo Bank since March 2023, Sarraj previously held the role of Customer Operations Specialist. At Hays, from November 2022 to January 2023, Sarraj specialized as a Recruitment Consultant focusing on Business Support roles in Coventry. Prior experience includes managing customer accounts as an Aviation Account Manager at TailHail and resolving escalated financial complaints as a Technical Customer Service Associate at Barclays UK. Sarraj's early career includes a role as a Tennis Coach at Virgin Active, where strong communication and dispute resolution skills were utilized. Sarraj holds a Bachelor of Laws (LLB) degree from Coventry University, completed in 2016.

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