Steven Denison has extensive work experience in the banking industry. Steven started their career in 2000 at Capital One, where they held various roles ranging from Customer Relations Advisor to Director, Head of UK Operations. In these positions, they demonstrated strategic leadership and management skills, overseeing operations teams and maintaining relationships with regulators and external stakeholders. Steven joined Monzo Bank in 2020 and currently holds the position of Senior Director Customer Operations.
Steven Denison completed their Graduate Diploma in Applied Management in Business Administration and Management, General at the University of Warwick - Warwick Business School from 2014 to 2015. In addition, they obtained certification as an ITIL Expert in IT Service Management from BCS, The Chartered Institute for IT in April 2012.
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