Sam Jefferson is an accomplished professional with significant experience in product management and e-commerce, currently serving as the Head of Product Management and Head of Ecommerce at MOO since September 2013. In these roles, Sam leads the North America M&O function, focusing on revenue delivery, insights analysis, and project prioritization to optimize business impact. Prior positions at MOO include Senior Ecommerce Manager, Optimisation & Merchandising Manager, Ecommerce Executive, Customer Success Team Lead, and Customer Success Manager, showcasing a strong foundation in customer support and team management. Prior to MOO, Sam worked as a Community & User Support Liaison at Songkick.com. Sam earned a Bachelor of Arts in English Language and Literature from the University of Brighton in 2011.
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