Sergio Silva

Sergio Silva possesses extensive experience in IT management and operations, having held various leadership roles across multiple organizations. Notably, Sergio served as Operations Manager at Stefanini, overseeing a team of 44 employees and supporting 5,900 users across 40 offices. At GOL Linhas Aéreas, responsibilities included managing a R$ 23 million budget and overseeing contracts and SLAs with 10 vendors, achieving a significant reduction in outsourcing contracts. In a tenure at Cielo as a Senior IT Specialist, Sergio coordinated IT team efforts and developed roadmaps for ITSM objectives. Previously, positions included IT Coordinator at Cadbury Adams, where a US$ 2 million budget was managed, and independent consulting roles focusing on IT governance and training. Educational achievements include an MBA in Enterprise Management and another in Project Management from Fundação Getulio Vargas, along with a Bachelor's degree in Computing Science. Currently, Sergio serves as South America Support and IT Operations Coordinator at Moove.