Raphael Ferguson is the Chatbot Platform Lead at Morgan Stanley, where they also held roles as ServiceNow Solutions & Development Manager and Application Developer / Project Manager. Prior to this, Raphael worked as a System Programmer at Globix from 2000 to 2006 and completed an internship in Mailing Systems Engineering at Pitney Bowes from 1997 to 1999. Raphael earned a B.S. in Computer and Systems Engineering from Rensselaer Polytechnic Institute, graduating in 2000.
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