Robert Nardella is an accomplished team leader with extensive experience in enterprise service management, business continuity, and mainframe operations. They previously served as a Business Continuity and Disaster Recovery Testing Manager at Citi, where they coordinated strategic planning for disaster recovery across enterprise data centers. In their role at BNY Mellon, Robert transitioned a team into independent production support technicians, enhancing service levels amidst ITIL framework practices. Currently, as the Command Center Manager at Morgan Stanley, they oversee a team supporting mainframe operations, employing their innovative thinking and dedication to process improvement. Robert holds certifications in z/OS Systems Programming and has a background in computer programming from Programming Systems Institute.
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