Heather MacDonald

Heather MacDonald is an experienced professional with a diverse background in customer service, administration, and project support. Currently serving as the Customer Service Team Lead at Morrisons since November 2022, Heather previously held roles such as Assistant Project Officer at the Maritime and Coastguard Agency and Offline Team Supervisor at Sopra Steria, where support was provided for NHS payroll and pensions. Additional experience includes positions like Apprenticeship Officer at CITB and Senior Administration Officer at No Limits (South), which demonstrate expertise in team management and customer engagement. Academic credentials include a Bachelor of Science in Exercise Physiology from the University of Southampton and postgraduate studies in Physiology, Nutrition, and Psychological Performance from Bournemouth University.