Karen Smith

Karen Smith is a Retail ER Operations Partner with extensive experience as an HR Business Partner, focusing on employee relations, workforce planning, leadership development, and organizational change. Currently, Karen works at Morrisons, where they have successfully reduced turnover and absence rates, enhanced workforce stability, and managed complex employee relations cases. Previously, Karen served as a Learning and Development Delivery Manager at Co-op, significantly increasing team engagement scores and leading key initiatives for talent development. With a career that includes various HR roles at TUI Group, Karen has demonstrated a commitment to fostering inclusive workplace cultures and developing high-performing teams. Outside of work, Karen enjoys football, traveling, and cooking.