Mosaicx is a cloud-based product that uses conversational AI, machine learning and natural language processing technologies to automate interactions with customers and employees. Its IVA technology delivers fast, easy, personalized service through industry-leading voice recognition and digital messaging capabilities, creating positive interactions that drive improved customer and employee satisfaction. Mosaicx makes conversational AI surprisingly simple.

AI/ML

Cloud

Enterprise Software

Messaging & Communication

Mosaicx

Rebecca Jones

David Araiza

Julie Roberts

Brittany Ray

John Swarner

This department focuses on ensuring clients achieve their desired outcomes while using the company's products and services.

Client Success

This department focuses on the design, development, and implementation of software solutions.

Engineering Department

This department is responsible for ensuring the quality and reliability of software products through systematic testing and evaluation.

Quality Assurance

This department focuses on leveraging data insights to inform strategic decisions and drive business performance.

Data Analytics

The Software Engineering Team at Mosaicx is responsible for developing and maintaining the company's cloud-based conversational AI product. This team leverages advanced machine learning, natural language processing, and voice recognition technologies to create seamless and personalized customer interactions. Their efforts drive innovation and ensure the IVA technology operates efficiently and effectively, enhancing both customer and employee satisfaction.

Software Engineering Team

This department provides support for organizational operations and information systems management.

Mosaicx

Org chart

Teams

Client Success

Engineering Department

Quality Assurance

Data Analytics

Software Engineering Team

Administrative Services

Offices

Mosaicx

Org chart

Teams

Client Success

Engineering Department

Quality Assurance

Data Analytics

Software Engineering Team

Administrative Services

Offices

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