Dave C.

Chief Experience Manager at Mounties Group

Dave C. has extensive work experience in the marketing and customer experience field. Dave is currently working as the Chief Experience Manager at Mounties Group, where they oversee Marketing, People & Culture, and focuses on improving member, staff, and customer experience. Prior to this role, they were the Executive Manager of Marketing at the same company.

Before joining Mounties Group, Dave worked at The Star Entertainment Group, where they held various positions. Dave served as the Head of Marketing Operations, where they were responsible for driving marketing operations. Dave was also the Senior Manager of Marketing Strategy, where they advised department heads on annual strategy and set objectives to achieve revenue projections exceeding 1 billion dollars. Dave also served as the Acting Director of Marketing - Gaming, where they developed and delivered the Casino Marketing Strategy for Sydney Gaming. Additionally, they held the position of Senior Marketing Manager - Gaming, leading a team to execute a successful Casino Marketing strategy.

Prior to their time at The Star Entertainment Group, Dave worked at The Ville Resort-Casino as the Customer Loyalty Manager, and at Holland America Line as the Manager of Marketing and Revenue. At Holland America Line, they oversaw various revenue-generating departments and executed effective marketing strategies onboard Vista Class Ships.

Dave's early experience includes working at Disney Cruise Line, where they held the roles of Manager of Shore Excursions and Assistant Manager of Shore Excursions. In these positions, they were responsible for sales and marketing strategies, partnerships, and customer experience.

Overall, Dave C. has demonstrated a strong track record in marketing and customer experience, with a focus on driving revenue growth and enhancing the overall experience for members, staff, and customers.

Dave C. completed their Bachelor of Commerce in Marketing and Electronic Commerce from the University of Wollongong between 1999 and 2002. Dave then pursued their Master of Commerce with a specialization in Strategic Management at the University of Sydney from 2006 to 2008. Continuing their education at the University of Sydney, Dave C. further obtained a Master's degree in International Business from 2007 to 2009.

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