James L. has a diverse professional background, currently serving in Client Experience at Movable Ink since April 2021, a company recognized for pioneering contextual email marketing technology. Previously, James worked as a Solution Associate and Jr. SFDC Admin at Playworks, overseeing a large user organization for case escalation, training, and database management. At Nielsen, James served as a Field Technical Representative, producing key television viewership metrics while managing client relationships in the SF Bay Area. A stint as a Salesforce Specialist at the Tibetan Aid Project involved providing training and technical support to address organizational needs. Earlier experience includes functioning as an Inventory Control Analyst at Airport Home Appliance, where James managed inventory levels valued between $25 and $30 million. Academically, James holds a Bachelor of Arts in Economics from California State University - East Bay and an Associate of Arts from Laney College, supplemented by ongoing education through Trailhead by Salesforce.
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