Matt Breakwell is a ServiceNow Senior Consultant at Mozaic Services Limited, specializing in developing ITSM platform technologies to enhance service management solutions. With over 9 years of experience in the cloud, MSP, and legal IT industries, Matt has a strong focus on continuous service improvement and ITIL alignment. Previously, Matt worked as a ServiceNow Technical Consultant and Lead Application Developer at Fujitsu, and held various roles, including Business Systems Developer and Lead Problem Management Engineer, at Nasstar. Matt is currently pursuing a CertHE at Aston University.
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