Patrick Burns

Patrick Burns is a Service Designer/Architect at HMRC, currently serving in this role since 2022. With extensive past experience, Patrick held various positions including Service Transition Lead at BG Group, Service Manager at the Royal Bank of Scotland Business, and Service Architect at multiple organizations, including Hewlett Packard Enterprise and Aviva. Patrick's expertise spans service design, management, and introduction across diverse sectors, contributing to the implementation of significant IT services and transformation initiatives. Additionally, they are a Director at Liminal Insights Limited and a Technical Architect at Mozaic Services Limited, showcasing a continuous commitment to enhancing service delivery and operational efficacy.