Mozaic Services Limited
Tom Thornton has a strong background in IT service management, with experience in roles such as Service Integration Manager, Service Delivery Manager, Environment Support Manager, Infrastructure Programme Manager, Service Improvement Manager, Business Development Manager, Midrange/Unix Support, FileNET SysAdmin, and Desktop and FileServer Support. Tom has extensive experience in managing service performance, improving data accuracy, implementing infrastructure programs, and initiating service improvement activities. Tom holds a History BA (Hons) degree from The London School of Economics and Political Science.
Mozaic Services Limited
Mozaic is an independent consultancy, helping IT and Digital leaders assess and improve their strategy, delivery and operations. We work collaboratively alongside our clients to design and implement radical improvements in performance and agility, using automation, tooling and by delivering new ways of working. Our experienced team and proven capabilities make us the partner of choice for transformational Operating Model design and implementation. Areas in which Mozaic can help include: - Operating Model Design and Transformation - IT Service Management - Sourcing Strategies - Tooling & Platforms - Cloud Adoption - Agile Methodologies - DevOps / Automation - Operational Resilience - Cost Optimisation - Service Design