James Francis is an accomplished technology professional with extensive experience spanning multiple roles in software engineering, site reliability engineering, and project management. Currently serving as a Staff SRE at Mozilla, James previously held the position of Principal Software Engineer at GameStop, where leadership was demonstrated by guiding a team in standardizing monitoring and CI/CD platforms. With significant tenure at Zulily, James drove key technical initiatives and facilitated the transition to Kubernetes and cloud infrastructures. Additional experience includes consulting roles at Level 11 Consulting, project management at Cisco, and systems engineering at companies like Visto Corporation and ViAir. James holds a Bachelor's degree in English Literature from the University of Minnesota.
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