Khaled Mansour

Khaled Mansour has a diverse work experience. Khaled worked as a Software Engineer III - Support Engineer III at Mozn starting from April 2023. Prior to that, they worked at Tata Consultancy Services as a Track Lead - L2 / L3 Support and Operation Engineer - Full Stack Developer, where they were responsible for 6 systems and led a team of 2. Khaled also supported new employees and solved tickets for assigned systems with SLA.

Before joining Tata Consultancy Services, Khaled worked at Zakat, Tax and Customs Authority as a Software Engineer - Application Support Engineer from January 2020 to April 2023. Khaled also worked at CPTIT as an L2 Support and Operation Engineer - Full Stack Developer, where they were responsible for 9 systems, solved tickets, and monitored health and performance of assigned systems.

Khaled's earlier experience includes working as a Software Engineer at Al Sattaryah Group, where they served as a full stack developer, windows applications developer, and network engineer, responsible for creating and managing windows and web applications as well as the company website. Khaled also worked as a Network Engineer at Luster Systems, where they installed and configured low current devices and systems, created network infrastructure, and worked on projects such as installing and troubleshooting Avaya phone systems.

Additionally, Khaled served as the President of the Microsoft Tech Club at Delta Academy, where they led a team focused on spreading knowledge of Microsoft technologies.

Khaled Mansour obtained a Bachelor's Degree in Electrical, Electronics and Communications Engineering ("ECE") from Delta Academy, where they attended from 2010 to 2015. In addition, they have obtained several certifications, including "Microsoft Certified: Azure Fundamentals" from Microsoft in June 2022, "DevOps Foundations" from LinkedIn in November 2021, "DevOps Foundations Monitoring and Observability" from LinkedIn in November 2021, "Introduction to Continuous Integration & Continuous Delivery" from Udemy in November 2021, and "Learning Ansible" from LinkedIn in November 2021.