Jiby Jacob has extensive experience in operational roles within the business process outsourcing sector. Jiby began the career as a Process Executive at Progeon Ltd from April 2006 to December 2007, then advanced to various positions including Senior Process Executive, Team Lead, Process Specialist, and Assistant Manager at Infosys BPO from January 2008 to June 2009. Following this, Jiby held the roles of Senior Operations Manager and Operations Manager at Infosys BPM from January 2023 to June 2023. Currently, Jiby serves as a Transaction Processing Operations Manager at Mphasis since December 2023.
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