Jordan R. is a seasoned Salesforce professional with extensive experience spanning various roles in customer service, sales, and Salesforce administration. Notable positions include Senior Salesforce Administrator at Helix Advanced Communications + Infrastructure, where access issues and user accounts were managed, and Salesforce Business Analyst at Silverline, focusing on Financial Services Cloud implementations. Experience as a Salesforce Consultant involved refining Sales and Service Cloud integrations. Previous roles included Customer Service Representative at BMO Financial Group and Customized Billing Solution Agent at Bell Canada. Jordan holds a Bachelor of Arts in English and Philosophy from the University of Alberta and a Diploma in Accounting & Strategic Measurement from MacEwan University.
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