Kavin Merchant is a Principal Infrastructure Engineer at Mphasis, specializing in SCCM administration and maintenance, patch management, and application deployment. Previously, Kavin served in various roles at Mphasis from 2015 to 2020, demonstrating strong analytical skills and expertise in ITSM tools. Kavin began their career as a Senior Associate at IBM Daksh from 2007 to 2009, consistently achieving high-quality scores and mentoring new agents. Kavin holds a Bachelor's degree in Computer Applications from the Emperial Institute of Management & Science Research, completed in 2016.
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