Rupal Mittal is a seasoned customer service professional with extensive experience in team leadership and management. Currently serving as a Customer Service Team Lead at Mphasis since December 2024, Rupal has previously held roles as Customer Service Manager and Customer Service Team Lead at TaskUs from February 2022 to January 2024. Additionally, Rupal worked at Teleperformance as a Customer Service Team Lead from July 2023 to September 2024. Rupal holds a Bachelor's degree in Fashion Technology from Devi Ahilya Vishwavidyalaya, earned between 2016 and 2019.
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