Vikas B. is a skilled professional with a strong background in Salesforce implementation and software engineering. At Mphasis, from January 2018 to December 2021, Vikas B. served as a Customer Solutions Architect, leading Salesforce projects focused on Marketing Cloud and Data Cloud, while also enhancing multi-channel customer engagement solutions. Previously, as Salesforce CRM Lead, Vikas B. directed migration projects for financial clients and designed referral management solutions. Prior experience includes work as a Sr Software Engineer at Tech Mahindra, where Vikas B. developed Salesforce solutions for GE, and as a Software Engineer at UnitedHealth Group, delivering solutions for billing and healthcare services. Vikas B. holds a Master of Computer Applications (MCA) degree in Computer Science from Jawaharlal Nehru Technological University, Hyderabad.
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