Rahul Mukherjee has over 13 years of experience in the contact center environment, focusing on training and quality management across various sectors, including telecom, e-commerce, and fintech. They have held positions such as Chief Manager - Quality at mPokket and Manager - Training and Quality at Five Splash, demonstrating their expertise in enhancing operational quality. Rahul's educational background includes a Bachelor of Arts from Chaudhary Charan Singh University and a diploma obtained from AITT. They have played pivotal roles in quality management at several renowned companies throughout their career.
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