John Mitchell is a seasoned professional with diverse experience in project management, technical product ownership, and client relations. Currently serving as a Strategic Account Manager at mPulse Mobile since May 2023, Mitchell previously held the position of Project Manager at Mobile Heartbeat from May 2021 to February 2023. During a lengthy tenure at HMS from April 2009 to May 2020, Mitchell excelled as a Technical Product Owner, managing product roadmaps and implementing the Agile framework, as well as overseeing client services for the company's largest client, Express Scripts. Additional roles include Network Operations Center Engineer and Transcriptionist at HMS, as well as Assistant Resident Director and Resident Advisor at the University of Massachusetts Lowell, where academic foundations were established with a Bachelor's Degree in Psychology earned in 2008.
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