Michael R. Thompson is an accomplished Solution Delivery Specialist at mPulse Mobile, where responsibilities include building tailored solutions, gathering technical requirements, managing client communications, and providing troubleshooting support. Prior experience includes roles at ADP as a Senior Implementation Specialist and Senior Connection Support Specialist, focusing on data export management and issue resolution. Previous positions also encompass research and educational roles, including a Research Specialist at the University of Illinois at Chicago and a Prevention Education Specialist at Outreach Community Center. Michael's technical background features work as a Full Stack Web Developer and a Data Clerk/Medical Discharge Planner with healthcare data management experience. Michael holds a degree in Recreation, Sport, Tourism from the University of Illinois Urbana-Champaign and is pursuing a Certificate in Business Analytics from Northwestern University.
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