Annchen Crous has extensive experience in product ownership, technical support, and quality assurance, primarily at MRI Software since July 2012, where the role as Product Owner involves collaborating with various stakeholders to define and document specifications while ensuring product stability. Previous positions include Lead Technical Support Analyst, QA Engineer/Business Consultant, and Support Consultant, which equipped Annchen with comprehensive skills in troubleshooting, training, and project management related to software solutions. Prior to MRI Software, Annchen worked at Business Engineering as a Support Consultant, providing training and support for multiple management systems. Other roles include positions in administrative support and harvest lab assistance, complemented by a BComm degree focused on Information Management from Stellenbosch University.
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